📞 Support & Community
Need help or want to connect with other SnapFAI users? We're here to support you every step of the way. Choose the option that works best for you below.
📧 Direct Support
Response Time
We typically respond within 24 hours during business days. Security issues are prioritized and addressed immediately.
💬 Community Chat
What you'll find:
- • General discussion and help
- • Trading tips and strategies
- • Product updates and announcements
- • Community-driven troubleshooting
📚 Documentation
🐛 Development
For Developers:
- • API documentation
- • Integration guides
- • Bug reports and feature requests
- • Contribution guidelines
🌐 Social Media & Updates
🎯 Support Categories
🔧 Technical Issues
- • Wallet connection problems
- • Transaction failures
- • Network switching issues
- • Browser compatibility
💰 Trading Support
- • Price quote questions
- • Slippage and gas fees
- • Cross-chain swaps
- • Trading strategies
📖 Educational
- • DeFi concepts and basics
- • How to use SnapFAI features
- • Best practices and tips
- • Market analysis guidance
💡 Feature Requests
- • New token support
- • Additional networks
- • UI/UX improvements
- • Integration suggestions
🤝 Community Guidelines
✅ We Encourage:
- • Helpful and respectful discussions
- • Sharing knowledge and experiences
- • Constructive feedback and suggestions
- • Supporting other community members
❌ Please Avoid:
- • Spam or promotional content
- • Financial advice or investment tips
- • Sharing private keys or sensitive data
- • Offensive or inappropriate behavior
Join our growing community and let's build the future of DeFi together! 🚀